Who we are
Our website address is: https://www.27interior.com.
Terms of contract
reserves the right, in accordance with his needs and business ethics, to unilaterally amend or renew these terms and conditions of the transactions conducted through his online store. Complies with its commitment to notify customers of any changes via the website of this online store (www.27interior.com).
It is made clear that orders you have already placed will not be impacted by the new terms.
Information and Products provided
In terms of the precise data displayed and the services offered by its online store, the 27 Interior company is committed to the quality, completeness, and validity of the information that is listed on its website, www.27interior.com, subject to any technical or typographical errors that have escaped attention, have arisen unintentionally, or as a result of any website downtime for reasons of force majeure.
Limitation of Liabilities
Customers or users should not hold the 27 Interior firm liable for any damages that might result from the execution or non-execution of their order.
In the event of a major force, the time of the items’ delivery is also subject to reservation. Although the online retailer www.27interior.com cannot guarantee product availability, it does promise to promptly inform customers of any such unavailability and to reimburse any payments made.
www.27interior.com disclaims all liability for any legal, civil, or criminal claims or damages (whether affirmative, specific, or cumulative and including loss of earnings, data, lost earnings, monetary satisfaction, etc.) made by website visitors or third parties due to causes related to the operation or non-operation of the website, use of the website, or inability to provide services or information to third parties. Despite making every attempt to offer high-quality services, www.27interior.com cannot guarantee that there won’t be any website interruptions or “human” errors when updating/listing the pricing and/or the features of one product. In any instance, before placing an order, please notify us by email at info@27interior.com, inquiries@27interior.com, or by phone at +27 61 429 1765 if you discover that a product is being offered at an exceptionally low or high price compared to its market value.
Intellectual Property Rights
The 27 Interior company owns the intellectual property for the entirety of the website, which is protected in accordance with applicable Greek law, European law, and international conventions. This intellectual property includes all website content, including images, graphics, photographs, designs, texts, information, services, and products offered. Any form of mechanical, analog, or digital recording, distribution, transfer, uploading, modification, creation of a derivative work, or misrepresenting the source of the website’s information to the public are all prohibited. Only with the previous written consent of 27 Interior or any other legal beneficiary thereto above copyright is the content to be reproduced, published, uploaded, communicated, disseminated, transmitted, or used in any other way for commercial or other reasons. The names, images, logos, and distinctive features used to identify 27 Interior, its online store www.27interior.com, and the third parties they have contracted with, as well as the products or services they provide, are the sole property of 27 Interior, www.27interior.com, and the aforementioned third parties. These trademarks and distinctive features are protected by Greek, Community, and international trademark laws as well as national and international industrial and intellectual property laws.
User Responsibility
The users of the website www.27interior.com accept that they will not use its online store 27 Interior to post, post, email or otherwise transmit any content unlawful, harmful, threatening, offensive, disturbing, libelous, defamatory, vulgar, obscene, constitutes violates other’s privacy, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, is not entitled to be broadcast according to the law or the contractual or managerial relationships infringes any patent, trademark, trade secret, copyright or other proprietary right rights of third parties, contains software viruses or any other codes, files or programs, which have designed to interrupt, impair, destroy or impair the operation of any computer software or hardware, intentionally or unintentionally violates the applicable Greek and Community legislation and the of its provisions, may harass third parties in any way and any content is used for collect or store personal data about other users;
Security
The 27 Interior firm takes all necessary precautions using the latest cutting-edge techniques to guarantee your optimum safety since it understands how important the security of your Personal Data and the transactions you conduct online is. Your personal information, as well as any information pertaining to your transactions, is totally secure and confidential.
Protection of Personal Data
You can be asked to provide information about yourself when visiting the pages of www.27interior.com and ordering products, as well as to ensure that we can contact you to let you know about our new products (name, occupation, e-mail address, date of birth, etc.). Just in case, any personal information you voluntarily disclose when using www.27interior.com pages or services is used solely to operate the relevant service and is not intended for use by any other party (with the exception of where provided by the Law in the competent and principles only). Upon their legal request and in compliance with the legislative provisions in effect at any given moment, the competent judicial, police, and other administrative authorities may receive access to the data held in the file. Please write us at info@27interior.com or inquiries@27interior.com if you have any questions, suggestions, or statements regarding these subjects. In accordance with current legislation for the protection of personal data, the user always has the option to request information or object to the continued processing of his data.
Order cancellation policy
If the online order has been completed, you can call within 24 hours on +27 61 429 1765 or at the email addresses orders@27interior.com, info@27interior.com and one of our representatives will handle the cancellation of your order.
Cancellation Period: Customers may cancel their order within 7 days of placing it without incurring any penalties.
Forfeiture of Deposit: If a customer decides to cancel their order after the initial 7-day period, their 50% deposit will be forfeited. This deposit is non-refundable and serves as a commitment to proceed with the manufacturing process.
Additional Penalty: In addition to forfeiting the deposit, customers who cancel their order after the 7-day grace period will be liable to pay an additional 10% of the total order amount. This penalty is designed to cover administrative and processing costs incurred by the cancellation.
Notification of Cancellation: To cancel an order, customers must notify us in writing via email or through our official communication channels. The cancellation will be considered effective from the date of receipt of the written notification.
Refund Process: Upon cancellation, any eligible refunds (excluding the forfeited deposit and penalty) will be processed within 14 business days using the original payment method.
Exceptions: In certain exceptional circumstances, such as unforeseen production delays or issues beyond the customer’s control, we reserve the right to waive or modify the cancellation penalties at our discretion.
Communication: We encourage open communication throughout the ordering process. If customers encounter any issues or changes that may affect their order, we urge them to contact us as soon as possible to explore potential solutions.
By placing an order with 27interior.com, customers acknowledge that they have read, understood, and agreed to abide by this cancellation policy. We believe that this policy strikes a balance between protecting our business interests and maintaining fairness towards our valued customers.
If you have any questions or concerns regarding our cancellation policy, please don’t hesitate to contact us. We are committed to providing excellent customer service and will gladly assist you with any inquiries you may have.
Product return policy
Only when a flaw in the products was caused by the demonstrated negligence of the 27 Interior firm and within 7 days of receipt do you have the right to return what you bought. Only products that have not been used and are still in their original packaging are eligible for refunds. Custom manufactured items cannot be returned or exchanged; however, 27 Interior will try to repair or replace any goods that have manufacturing flaws as a result of shipment or warehouse handling.