27 Interior

Furniture Installation Policy

At 27 Interior, we strive to provide seamless furniture installation services to ensure customer satisfaction. We understand that a successful installation process relies on effective communication and coordination between our team and the customer. Therefore, we have established the following policy to ensure a smooth and hassle-free installation experience.

  1. Consultation before Installation: Prior to scheduling the furniture installation, we strongly recommend a consultation with our team to discuss your specific requirements and assess the site conditions. This consultation allows us to understand your expectations, evaluate the space, and identify any potential challenges that may impact the installation process. By engaging in this consultation, we aim to minimize inconveniences and ensure the best possible outcome.

  2. Site Assessment: During the consultation, our team will conduct a comprehensive assessment of the installation site. This assessment includes evaluating factors such as dimensions, accessibility, floor conditions, electrical outlets, and any other relevant considerations. By carefully examining the site, we can identify potential issues that may affect the installation process or require additional resources.

  3. Communication and Planning: Based on the consultation and site assessment, we will develop a detailed installation plan. This plan will outline the necessary steps, timelines, and any special requirements for a successful installation. We will communicate this plan to you, ensuring that both parties have a clear understanding of the process.

  4. Customer Responsibilities: As the customer, it is your responsibility to provide accurate and detailed information about the installation site during the consultation. This includes sharing any specific site conditions or constraints that may impact the installation process. Failure to disclose relevant information may lead to complications during installation and additional costs.

  5. Poor Site Conditions: In cases where poor site conditions, not disclosed during the consultation, impede the installation process, we cannot be held responsible for any additional costs incurred. Such poor site conditions may include uneven floors, inadequate power supply, or structural limitations that require modifications or adjustments to complete the installation successfully.

  6. Change Requests: If, during the installation process, you request changes that were not discussed and agreed upon during the consultation, additional charges may apply. We encourage you to communicate any changes or modifications to the installation plan as early as possible to avoid any inconveniences or unexpected costs.

  7. Rescheduling and Cancellations: If unforeseen circumstances arise that prevent the scheduled installation from taking place, we kindly request that you provide us with sufficient notice to reschedule. Failure to do so may result in rescheduling fees. Cancellations without reasonable notice may incur cancellation charges.

By adhering to this Furniture Installation Policy, we aim to deliver a high-quality installation experience. We recommend consultation before installation to minimize inconveniences and ensure both parties are well-prepared. We appreciate your cooperation and understanding as we work together to achieve your furniture installation goals.

Please note that this policy is subject to change and may be updated at our discretion. For any questions or clarifications regarding our furniture installation services or this policy, please do not hesitate to contact our customer service team.

 

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